Terms of Engagement
Terms of Engagement - if you register & engage with us for Christmas Fundraising please read the following tems & conditions
Issue order process
Any issues should be submitted within 7 days of the school receiving the order. Failure to notify within this time scale will make the issue null and void.
All issue orders related to a school should not be submitted until the school is able to report all issues, we will only re-process orders once per school.
We will cover the delivery cost once per school if the issue/s is related to our wrong doing.
Orders with data issues will potentially be printed with no drawing or will fail in our workflow. (Please check you data/order sheets carefully before sending).
Return Drawing Sheets and payment on or before 31st October 2023
All Products will be delivered within 21 days upon receipt of your order/payment
* If payment is not received upon receipt of your artwork we will not be able to process your order and the above lead time will not apply.
* Late payment may cause unnecessary delays!
We will not be held liable for lost/late deliveries so please ensure you read DHLs Terms & Conditions - https://send.dhlparcel.co.uk/parcel-delivery/terms-and-conditions.