Privacy Policy


General Data Protection Regulation (GDPR)

Our Privacy Policy has been updated in response to the introduction of the GDPR from 25th May 2018. In many ways the processes and procedures we use to store, process and control your personal data has not changed but to ensure compliance we have expanded our policy to make this explicit.

What information does Rudolph Cards collect about me and why?

We collect personal information from you when you request a free sample or register for one of our projects. When doing so, you may be asked to provide personal information such as your name, e-mail address, mailing address and phone number. We collect this information (and have a lawful legitimate interest to do so) so that we can send you information about running a project with us both at the point of requesting information and at intervals after this or to manage a fundraising project for you.

Your personal data is NOT shared with any third parties.

Management/Storage of your personal data

The personal data we hold on our system will be held indefinitely (see below for an exception for children’s names, classes and drawings which are periodically deleted from our system).  You can contact us at anytime (by email) to have your personal data edited or deleted.

Fundraising Projects – Children’s Names, Classes and Drawings

When you sign-up to run a fundraising project with Rudolph Cards we will be sent drawings, children’s names and class information to process a project for you. As you are collecting this information and sending it to us for processing, you act as a data controller in this transaction and we are acting as a data processor for you.  All paper based drawings are stored at our premises in Fleet, Hampshire and are automatically destroyed four to five months after your project is finished.  Electronic records of children’s names and classes are stored on our drives for as long as they are required to manage your order to allow us to process corrections, updates and replacements.  To allow for future parent requests for replacement mugs we delete this data from our systems after two years.

The children’s personal data is not shared with any third parties.

What do we use your personal information for?

Any of the information we collect from you may be used to contact you by telephone, email or letter after requesting a free sample pack or registering for one of our projects. We may occasionally contact you by letter or email for marketing purposes.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also share your information where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.